The development of Indian Railways in tandem to Technology.
Looking at the distant tracks for train arrivals may bring back nostalgic memories. Still, the developments and modernization of Indian railways with a slew of service-based companies provide a one-stop solution for everything from tracking locations to irctc train booking. Besides, some apps also offer the details of taxi availability or the best hotel deals to make travel a more pleasant experience.
The Railways is on pace to improve its revenues and passenger experience by adopting digitization in all aspects of its operations, including asset management, production, and passenger information systems.
The current situation has altered the transportation paradigm. There is an emphasis on shifting to ready-made and customized solutions. Now one can have access to many features and facilities under one platform. So, whether it’s a last-minute confirmation of the PNR status or a tearful farewell, these apps are making life easier.
it’s not just the private players who are reworking their strategies to become more user-friendly, but also e-commerce behemoth IRCTC. Indian Railways is the world’s third-largest railway network in terms of size, and it is constantly changing. Improving network capacity and utilization, speedier services, and railway safety are priorities.
The railway minister recently stated that technology is paramount and can substantially influence the future of the railways, emphasizing the significance of changing with technology. Some of the critical areas of digitization in the rail sector include coach design, irctc train booking, freight management, personnel management, and customer management.
Here are some significant areas where railways come with better technology-based services and digital aids.
Transportable rolling stock
Most rail coaches are created using traditional manufacturing procedures, which result in high inventory costs due to parts being made and stored before being assembled. Traditional manufacturing is increasingly optimized and advanced by platform-based 3D technologies resulting from digitalization.
Digitalization in the Coach design process is accurately modelled, analyzed, and improved. Manufacturers are also increasingly using 3D platforms to integrate components, correct faults, and inefficiencies, and avoid costly mistakes.
Technology-based manufacturing is emerging as a game-changer in the railway industry, as it has in other sectors. The railways have begun employing a ‘Make in India’ 3D printer to in-house design and build coach components.
The effectiveness of train service
Irctc train bookingis one parameter that has enhanced the effectiveness of train services in India, while there are other services with varying priorities. Train timetables are developed with these limits and need to maximize network use. When combined with network optimization, this increases the number of trains that can operate on the same network, resulting in increased income for the railways.
Management of the workforce
The Indian rail network’s employees utilize various new technology solutions to boost productivity, ranging from customer service to maintenance and repair operations. Some workforce management platforms allow planning and scheduling processes in a planner programme. This allows gaining control over the complete workforce process, including capacity planning, task scheduling, rescheduling routes, etc.
Customer-centricity
The software systems enable operators to observe all situations and decision-making in real-time, allowing them to take educated action. It also provides a dynamic decision support tool that will enable them to examine all scenarios and decision outcomes in real-time, making customer-centric decisions and increasing service dependability.
The government and related authorities are constantly improving the passenger experience. A significant inclusion is done through digital technology and independence in the various processes. It all started with the app-based facilities like irctc train bookingand getting the train status in one click. And it did not stop to the apps and websites only.
Modern technologies included AI at the first level. for example, face recognition, emergency talk-back system, WiFi, and step control have transformed the passenger travel experience.
The deployment of technologies that improve passenger experience and enable the possibility to propose custom-tailored coaches based on train routes and passenger tiering is one of the initiatives taken to modernize the railways. Specific innovations and technologies have provided an extensive exploration. These explorations primarily include the development of the cabins, coaches, allowing a 360-degree view, high-end visualization and the best visual experience.
Technology and innovation have changed the face of the railways in recent years as it has embraced digitization in all aspects of its operations. With the digital conversion of Indian railways, better means of railway intelligence allow the industry for improved knowledge & innovation.
It has grown leaps and bounds in all aspects, but online ticket booking is significant.
But before you begin with the train ticket booking process, here are a few things to consider:
1. Only online reservations are accepted for this service.
2. The boarding point can be adjusted only 24 hours before the scheduled departure.
3. The change can only be made once.
6. As per the IRCTC norms, a customer who reverses the boarding point more than once cannot board the train from the original point.
7. Changes to boarding points are not authorized for PNRs that include the VIKALP option.
Under the irctc train booking scenario, tickets can be booked up to four months in advance. The usual part of any vacation is knowing that the ticket booking process will be completed. The IRCTC system allows travellers to purchase train tickets up to four months in advance, arranging their journey and ensuring that their dates are available well in advance of their trip dates. Furthermore, several factors about availability, ticket classes, and route availability.
The railway is the most popular means of transportation in India, with millions of people selecting it because of its extensive network, dependability, and low cost. Indian Railways moves about eight billion people each year on its 67,000-kilometer network, which is the world’s fourth-longest in terms of length.
However, obtaining train tickets has always been difficult due to India’s strong demand for long-distance train seats. But with the pre-booking facilities and no hassles of going to railway stations, it has become easy and efficient!
