NetBase Quid offers cutting-edge information on consumers and the general market. It has become a market leader and a highly recommended agency for brands that want to connect with the audience and build their enterprise using social analytics. The platform has groundbreaking technologies like artificial intelligence that processes structured and unstructured details from various resources.
This data empowers brands, consultancy services, and organizational customers to make fast, practical, and accurate decisions. Some of the companies that partner with this highly advanced platform include BCG, American Airlines, Hyundai, Microsoft, Coca-Cola, Ogilvy, and Walmart. Others include Yum Brands, Wunderman Thompson, United Airlines, New York Times, and T-Mobile.
What Should You Know About Social Media Monitoring?
When considering social media monitoring, you should think beyond your brand’s conversations and check what people think about your primary competitors. Learn a thing or two from others in the same industry as your business. Track your metrics and keywords using your social listening technique. Be willing and ready to learn all you can from your customers even as you create a list of words you should monitor.
You need to note other random words that customers use in connection with your brand. Use keyword combinations and avoid limiting yourself to simple keywords or phrases. You can apply a combination of keywords to detect intent across social signals. Explore other languages and track your keywords in serval languages, especially if you operate in more than one country.
Benefits of Using Netbase Quid
In the current information era, Netbase Quid relies on patent applications, news articles, product reviews, consumer reviews, and social media posts to offer solutions. Read on about the many advantages of using the platform.
Protect Your Brand’s Health
A business uses the touchpoints and interactions of consumers and the message from the brand. You should note that consumers have the upper hand when it comes to controlling brand perception. How consumers feel about your business can affect several things and significantly affect your company’s bottom line.
NetBase Quid helps businesses in various industries with their communication, innovation, research, and strategy. Built-in databases and interactive data visualization aid companies in identifying risks and exploiting emerging innovations. Businesses can zero in on growth and acquisition opportunities.
Improve Brand Campaign Performance
Businesses have a difficult time capturing the mind of consumers and reaching out to the masses. However, NetBase Quid now has the market and social analytics to get a comprehensive understanding of the target consumer. With NetBase Quid, you can focus your money, efforts, and time on accomplishing your acquisition targets.
Competitive analysis is crucial when seeking to comprehend trends, target audience, and position of your brand. From monitoring how you rank against rival brands and which of your industry competitors are ahead of your business, prove why businesses need social media analytics. You can see the bigger picture using emerging market trends.
Reveal New Trends
Businesses are taking the lead to track their competitors and the marketplace for trends. Whether you are looking for emerging, peaking, or diminishing trends, it is crucial to perform an analysis of market campaigns. Social media monitoring is an essential tool for satisfying your consumers, identifying future products, and beating your competition.
Crisis Management in Real-Time
Whether it is a consumer complaint or a negative social media post, businesses dread having to deal with a crisis. Fast response in times of crisis is one sure way of controlling further damage to your reputation. NetBase Quid is well-aware of emerging circumstances and could offer timely insight before everything gets out of control.
NetBase Quid deals with research, innovation, and strategy teams from all industries. Through AI technology from the company, companies can deploy social media monitoring to identify innovation opportunities.