12 IT Services Businesses Can (and Probably Should) Outsource
Almost all businesses rely on digital technologies to function, but not all businesses have robust in-house IT teams to build and maintain those tools and systems. However, without IT support, businesses are likely to experience frustrating inefficiency and incur higher costs, which puts success and survival at risk. Outsourcing crucial IT services might be the best option to ensure that organizations are enjoying the support they need; here are a few services that all businesses should consider outsourcing today:
As businesses become the primary target for cybercriminals, securing the corporate network becomes one of the most critical tasks for IT. However, because cybersecurity is remarkably complex, requiring a distinct set of skills from other IT responsibilities, it is often best to take advantage of managed cybersecurity solutions.
Network configuration consists of assigning policies, flows and controls to ensure organization and efficiency within the business network, which leads to security and stability. Because this task is exceedingly complex, it might be best outsourced to experienced network experts.
Application programming interfaces (APIs) work between software and other business systems to ensure that data flows smoothly and securely throughout a network. Mistakes in APIs can have catastrophic consequences, so unless in-house IT workers are skilled in API integration and maintenance, an organization might choose to outsource APIs to third-party tech teams.
Google, Amazon and other tech industry giants suggest that AI will become completely disruptive in a matter of years. The sooner an organization adopts an AI strategy — and utilizes the expertise of third-party AI professionals — the more effectively it can innovate and avoid becoming obsolete during the imminent AI revolution.
Businesses can acquire their own servers to store digital information in house — but building and maintaining servers is remarkably difficult, not to mention expensive. Professional data storage solutions keep costs low for individual clients and continuously improve their servers and networks to ensure high-quality service.
There are dozens of good reasons for businesses to participate in data backups. Because backups should not be directly connected to the rest of the network, where they will be easy for attackers to access and harm, outsourcing data backups is generally wise.
Voice over Internet Protocol (VoIP) is a common tool for customer service teams and centers that field a large number of voice calls. Organizing and maintaining VoIP systems can be difficult, and outsourcing the process to knowledgeable experts keeps the IT team free for less specialized work.
A project that requires equal input from marketers and IT professionals, email marketing is an essential component of maintaining engagement with customers. Fortunately, outsourcing email marketing tends to be cheaper and easier than keeping the task in house.
Web design forms the foundation of a brand’s identity in the digital age, so it is imperative that companies get their websites right. Both IT and marketing skill are beneficial in web design, and third-party web design experts have the right amount of both types of skills to ensure success.
More than a decade ago, Big Data was a buzzword; now, it is a fundamental business practice that is necessary for competition in almost every market. Yet, few IT workers are skilled in the complex field of data. Business leaders with organizations that lack dedicated data analysis teams cannot place this important responsibility on IT; rather, it should be outsourced to knowledgeable data experts.
Few executives can decipher insights and improve their decision-making using raw information alone. Data visualizations represent information in a way that facilitates pattern recognition. Because IT teams are rarely skilled in data science, creating data visualizations might be better outsourced to professionals in the field of data.
With so many workers relying on the data stored on a business’s network, the business needs to be certain that data is consistent for every user. Data synchronization helps to automatically update the system with any changes to business data. Though data synchronization can be assured with easy-to-use solutions, unskilled IT workers may need help building and installing those solutions.
All digital age companies need IT workers on hand, but in-house IT teams do not need robust knowledge and expertise in every tech-related field. Outsourcing some of the most important components of a business’s network, data and marketing allows IT to stay small and agile, so they can focus on keeping the business running from day to day.